12th Dec 2025
It was a busy day at Alo Yoga. Dana, a friendly client advisor, rushed to Noor, who was helping two clients. "Noor, can you please help with the fitting room?" Dana asked, tapping her foot. Noor replied with a frown, "I’m busy here! You need to handle your zone!" The tension grew, and other clients watched quietly, feeling the change in the air.
Just then, Sara, the assisting manager, stepped in. "Girls, let’s take a quick break and talk, okay?" she said gently. They moved to a private corner, away from the buzzing store. Dana explained, "I felt overwhelmed. When Noor said to ‘manage it,’ it sounded harsh!" Noor added, "I was handling big try-ons; I didn’t mean to be dismissive!" Sara nodded and shared a new plan. "We will have a fitting room rotation!" she announced. "And we’ll use hand signals if anyone needs help!" Both girls nodded in agreement, relieved and ready to work as a team again.